Team benchmarks

Sales

• + Responsive sales Reddit r/raleigh Reddit r/raleigh (2025) Reddit r/raleigh (2026)
• + Smooth closings Reddit r/raleigh Reddit r/raleigh (2025) Reddit r/raleigh (2026)
• + Incentives honored Reddit r/raleigh Reddit r/raleigh (2025) Reddit r/raleigh (2026)
• + At Edge of Auburn, buyers describe a clear, honest, welcoming process and staff who respond quickly. Google source

Construction

• − Hit-or-miss workmanship Reddit r/raleigh Reddit r/raleigh (2025) Reddit r/raleigh (2026)
• − Water leaks/grading Reddit r/raleigh Reddit r/raleigh (2025) Reddit r/raleigh (2026)
• ± One buyer says the quality is great. Another says it was "shockingly poor", with problems piling up within 2 months. Amenities and layouts get praise. Google source
• − A Raleigh owner of a late-2023 build calls the quality terrible and the process a hassle. Reddit source
• ± Another owner says results depend on the construction manager; a bad patio pour and AC line patch were redone after firm requests. Reddit source

Warranty

• − Understaffed or slow warranty Reddit r/raleigh Reddit r/raleigh (2025) Reddit r/raleigh (2026)
• − Division office review: a townhome owner at 2.5 years has electrical and smoke-alarm problems under the 3-year warranty, and says the customer-service "advocates" try to limit Lennar's responsibility. Google source

Sales

• + Friendly sales NC Attorney General complaints (via WRAL) Reddit r/raleigh Reddit r/raleigh (Horton Park, 2025)
• ± At Thornton Townes, the on-site sales consultant gets repeated praise for clear communication, follow-up and a smooth process. A division review from Sep/Oct 2026 says the lot was changed without notice and that agents and management were slow and unprofessional. Google source

Construction

• + Some buyers report good superintendents NC Attorney General complaints (via WRAL) Reddit r/raleigh Reddit r/raleigh (Horton Park, 2025)
• − Drainage/grading NC Attorney General complaints (via WRAL) Reddit r/raleigh Reddit r/raleigh (Horton Park, 2025)
• − Flooring NC Attorney General complaints (via WRAL) Reddit r/raleigh Reddit r/raleigh (Horton Park, 2025)
• − Finish quality NC Attorney General complaints (via WRAL) Reddit r/raleigh Reddit r/raleigh (Horton Park, 2025)
• − Quality varies by superintendent NC Attorney General complaints (via WRAL) Reddit r/raleigh Reddit r/raleigh (Horton Park, 2025)
• − Stormwater runoff to neighbors NC Attorney General complaints (via WRAL) Reddit r/raleigh Reddit r/raleigh (Horton Park, 2025)
• ± One buyer had a 5-month delay. Another says the home quality exceeded expectations. Google source
• − WRAL: neighbors' yards flooded by stormwater from a Raleigh construction site; 40+ complaints filed against the developer source
• − r/raleigh commenter: home inspectors on social media frequently criticize D.R. Horton new builds source

Warranty

• + Quick small fixes NC Attorney General complaints (via WRAL) Reddit r/raleigh Reddit r/raleigh (Horton Park, 2025)
• − Warranty denials NC Attorney General complaints (via WRAL) Reddit r/raleigh Reddit r/raleigh (Horton Park, 2025)
• − One owner went 4+ months with a major plumbing/sewage problem while the builder kept promising a fix. Another raised an issue about 4 years after closing. Google source
• − A Triangle owner describes a first year of constant warranty claims that DRH made hard to resolve, including flooring and an unsafe range cord. Reddit source
• − A Raleigh-area owner says repairs were still needed a year after move-in and items were excused as not covered. Reddit source

Sales

• ± The design studio and on-site agents get praise. Complaints: a 60-day build timeline promised at contract wasn't honored, and one buyer's needs were overlooked. Google source

Construction

• + Responsive PMs in some communities Birdeye (DRB Raleigh Division) ConsumerAffairs WRAL news (Sidney Creek, Zebulon, 2024) Reddit r/raleigh (2026)
• − Window/ceiling/flooring defects Birdeye (DRB Raleigh Division) ConsumerAffairs WRAL news (Sidney Creek, Zebulon, 2024) Reddit r/raleigh (2026)
• − Experience depends on project manager Birdeye (DRB Raleigh Division) ConsumerAffairs WRAL news (Sidney Creek, Zebulon, 2024) Reddit r/raleigh (2026)
• ± A project manager is described as dismissive and unresponsive. A Sidney Creek reviewer says the timeline was great. Google source
• − r/raleigh commenter who works in construction says to avoid DRB/Ryan Homes over materials and workmanship source

Warranty

• − Slow warranty Birdeye (DRB Raleigh Division) ConsumerAffairs WRAL news (Sidney Creek, Zebulon, 2024) Reddit r/raleigh (2026)
• − LVP flooring chipped and peeled within 13 months, and the vendor denied the repair because its coverage is 1 year. Google source
• − r/raleigh: 'Ran over schedule, terrible communication, shit warranty service' source

Sales

• ± Buyers describe a clear, simple process and a communicative team. One complaint says customer service never picks up the phone. Google source

Construction

• − Poor construction-manager communication Reddit r/raleigh Reddit r/FuquayVarinaNC (Sep 2026)
• − Slab/drainage concerns Reddit r/raleigh Reddit r/FuquayVarinaNC (Sep 2026)
• ± At Exchange at 401, the project manager is praised and buyers call the homes high quality. On the Apex listing, a review from about a year ago complains of poor quality and overpricing. Google source
• − A 2021 buyer says the construction manager rarely communicated, so they had to manage the build themselves. Reddit source
• + A 2018 Pulte owner reports no major problems. Reddit source

Warranty

• + Several owners say warranty fixed minor issues Reddit r/raleigh Reddit r/FuquayVarinaNC (Sep 2026)
• − Warranty fights Reddit r/raleigh Reddit r/FuquayVarinaNC (Sep 2026)
• − Apex listing: floors creak and shake and repeated service requests were ignored. Another says Pulte "doesn't stand behind" its product. Google source
• − The same buyer says they had to fight the warranty office over clear defects. Reddit source

Sales

• + Generic praise only: "wonderful". Google source

Construction

• + Generic praise only: "great houses". Google source

Warranty

• + A snippet from the closed 540 West listing says Centex was "very responsive with the warranty related items." Google source

Sales

• + Praise covers sales, design, mortgage and closing, and buyers say they were kept in the loop. Google source

Construction

• ± The construction manager is thanked for addressing concerns. One owner says materials could be better and corners aren't square. Google source

Warranty

• + "A few issues rectified quickly." Google source

Sales

• + Good pre-closing experience Reddit r/raleigh (2025) Reddit r/raleigh (2023)
• + Sales and design staff are called knowledgeable, communicative and patient, and the process smooth. Google source

Construction

• − Landscaping/drainage Reddit r/raleigh (2025) Reddit r/raleigh (2023)
• − Contractor quality Reddit r/raleigh (2025) Reddit r/raleigh (2023)
• + The construction manager is praised. Google source

Warranty

• − Unresponsive after closing Reddit r/raleigh (2025) Reddit r/raleigh (2023)
• − At Tucker Place, warranty customer service is called "sketchy", and service is said to drop off after move-in. Google source

Sales

• − One 1-star review calls the purchase process disastrous. Google source

Construction

• − Drywall/cabinet finish issues Reddit r/raleigh
• − r/raleigh buyer reports 'lazy mistakes' found after 2 years; build felt rushed source

Warranty

• − Delayed repairs Reddit r/raleigh

Sales

• + Smooth buying Birdeye (Magnolia Park, Garner) Birdeye (Providence Creek, Fuquay-Varina) Reddit r/RaleighRealEstate Reddit r/raleigh
• − Deposit/payment pressure Birdeye (Magnolia Park, Garner) Birdeye (Providence Creek, Fuquay-Varina) Reddit r/RaleighRealEstate Reddit r/raleigh
• − A manager gave wrong information and broke promises made by phone. A salesperson about 3 years ago was called pushy. Google source

Construction

• − HVAC/electrical repeats Birdeye (Magnolia Park, Garner) Birdeye (Providence Creek, Fuquay-Varina) Reddit r/RaleighRealEstate Reddit r/raleigh
• − Moldy, damaged wood was used, and the construction lead brushed off the concern at pre-drywall. Google source
• + A Wendell Falls owner praises an hours-long pre-closing walkthrough with the construction manager. Reddit source

Warranty

• + Responsive warranty at some communities Birdeye (Magnolia Park, Garner) Birdeye (Providence Creek, Fuquay-Varina) Reddit r/RaleighRealEstate Reddit r/raleigh
• − Slow warranty Birdeye (Magnolia Park, Garner) Birdeye (Providence Creek, Fuquay-Varina) Reddit r/RaleighRealEstate Reddit r/raleigh
• − A 2020 buyer has sent 100+ emails to the warranty department about moisture problems. Google source
• + The same owner says two small items in the first six months were fixed promptly. Reddit source

Sales

• − The same owner had serious problems with the model-home sales agent. City-Data source

Construction

• + Construction quality Reddit r/raleigh (Regency at Olde Towne) City-Data forum
• − Floor vibration Reddit r/raleigh (Regency at Olde Towne) City-Data forum
• − Truss uplift Reddit r/raleigh (Regency at Olde Towne) City-Data forum
• ± One calls the homes "impeccable" (3 years ago). A 9-year-old review reports defects. Google source

Warranty

• − Slow warranty Reddit r/raleigh (Regency at Olde Towne) City-Data forum
• ± One says Toll honored the warranty (~1 year ago). One says Toll doesn't honor it and refused to pay for a sewer backup (3 years ago). Google source
• ± A Brier Creek owner (2013 build) says warranty issues were handled well but slowly. City-Data source

Sales

• + On-site agents are praised as patient, available and thorough. Google source

Construction

• + Better-than-average tract quality Reddit r/raleigh
• − Reported foundation/brick failures in Knightdale homes Reddit r/raleigh
• ± On the Cary listing, owners report many issues per house and one had 5 leaks in 2 years. At Young Farm, buyers say the team was great from sales through construction. Google source
• − A Knightdale buyer reports cracking brick walls, says the foundation wasn't poured to plan, and has no repair schedule yet. Reddit source

Warranty

• + Prompt warranty for some Reddit r/raleigh
• − Warranty disputes Reddit r/raleigh
• − The warranty contact is called unprofessional, and promised repairs aren't done. One warranty staffer is praised. Google source
• + An Apex buyer says inspector-found issues at closing and at 11 months were fixed quickly. Reddit source

Sales

• + Sales/design service Reddit r/raleigh ComplaintsBoard (Raleigh office)
• + Recent reviews, mostly from realtors, praise the on-site agents for weekly updates, fast answers and an easy process. Google source

Construction

• + Craftsmanship Reddit r/raleigh ComplaintsBoard (Raleigh office)
• − Basement flooding Reddit r/raleigh ComplaintsBoard (Raleigh office)
• − Plumbing/drainage Reddit r/raleigh ComplaintsBoard (Raleigh office)
• + Construction managers and quick move-in readiness are praised. Google source
• − Older reviews, 2-5 years back, cite poor workmanship and items left unfinished at closing. Google source

Warranty

• − Slow warranty Reddit r/raleigh ComplaintsBoard (Raleigh office)
• − One says the builder "will deny all the issue after purchase" (~Dec 2025). One says 1-year warranty work was still undone after 5 years (~2023). Google source
• + One praises sales, construction and warranty (~2025). Google source

Sales

• + At Watkins Grove, buyers cite good communication (~Apr 2026). Google source
• − Older complaints about agents, and frustration over a non-refundable deposit. Google source

Construction

• − Grading/foundation cracks Reddit r/raleigh (Watkins Grove) Reddit r/RaleighRealEstate (inspector)
• − 3-tab shingles Reddit r/raleigh (Watkins Grove) Reddit r/RaleighRealEstate (inspector)
• − Vinyl siding Reddit r/raleigh (Watkins Grove) Reddit r/RaleighRealEstate (inspector)
• + Watkins Grove buyers like the value and finishes. Google source
• − Older reviews cite cracking ceilings and a sinking porch. Google source

Warranty

• − Quick fixes' on warranty Reddit r/raleigh (Watkins Grove) Reddit r/RaleighRealEstate (inspector)
• − A porch case open over a year with no callbacks, and a manager not taking a ceiling problem seriously (~2023). Google source

Sales

• + Sales Reddit r/RaleighRealEstate RipoffReport (Raleigh)
• + Design-center staff Reddit r/RaleighRealEstate RipoffReport (Raleigh)
• + The design consultant and on-site rep are praised. Google source
• − Change orders were handled poorly, and one buyer had 21+ days without email replies (~Nov 2025). Google source

Construction

• − Finish defects Reddit r/RaleighRealEstate RipoffReport (Raleigh)
• − One inspector cites plan errors (under-designed beams) Reddit r/RaleighRealEstate RipoffReport (Raleigh)
• ± "High quality, high integrity," but with delays of several months (~Sep 2026). An older review calls the finish work atrocious. Google source
• − r/raleigh home inspector/former engineer: structural plans had 'wild oversights' (e.g., unsupported beams) source

Warranty

• − An older review cites a lack of corporate responsibility. Google source

Sales

• + Easy sales process for some City-Data 'BUYER BEWARE'
• − Misleading advertised payments, pressure to use their lender, and overpriced homes. Google source
• + Agents were praised ~4 years ago. Google source

Construction

• − Drainage/grading City-Data 'BUYER BEWARE'
• − Build quality City-Data 'BUYER BEWARE'
• − Nails through the carpet, misaligned doors and windows, warped baseboards, a leaky roof, and substandard workmanship. Google source

Warranty

• − Warranty responsiveness City-Data 'BUYER BEWARE'

Sales

• + First-time buyers in the past month call it seamless. Google source
• − A contract address mismatch was found days before closing (~2024). Google source

Construction

• + Recent Friendship Station reviews praise finishes Birdeye (Friendship Station, Apex)
• − Quality "far below" what was promised (~Jun 2026). Google source
• + An industry insider says it exceeded expectations. Google source

Warranty

• + Warranty praised in recent reviews Birdeye (Friendship Station, Apex)
• + A sink was fixed within 15-30 minutes (~Aug 2026). Google source
• − One complaint about poor follow-up. Google source

Sales

• + Responsive sales/construction teams Birdeye (Washington Terrace, Raleigh)
• + Agents are responsive, even after hours. Google source
• − One caller couldn't reach anyone in any division (~Mar 2026). Google source
• − A recent buyer says they would not recommend Stanley Martin, though they like the home and location. Reddit source

Construction

• + Responsive sales/construction teams Birdeye (Washington Terrace, Raleigh)
• − Unfinished work Birdeye (Washington Terrace, Raleigh)
• + "The quality is great" (~Feb 2026). Google source

Warranty

• − Unanswered warranty requests (Apex) Birdeye (Washington Terrace, Raleigh)

Sales

• + Responsive sales/construction staff Birdeye (Tobacco Road, Angier)
• + Agents get many mentions for clear communication and a smooth process. Google source
• − A Triangle owner reports a bad design-studio and sales experience. Reddit source

Construction

• + Responsive sales/construction staff Birdeye (Tobacco Road, Angier)
• − One buyer: cracked tile Birdeye (Tobacco Road, Angier)
• − Siding gaps Birdeye (Tobacco Road, Angier)
• + An easy build and attention to detail. Google source
• − The same owner found cracked tiles, siding gaps and a hidden floor hole by month 12. Reddit source

Warranty

• + Strong. A warranty rep is named in several reviews (~Jun 2026) for responsiveness and 60-day follow-up, and for helping even after the warranty ended. Google source

Sales

• + Sales responsiveness Birdeye (Raleigh Division office)
• + A welcoming visit. Google source

Construction

• − Subpar quality at Encore in Wendell, and windows installed backwards. Google source

Warranty

• + The warranty coordinator is praised (~2025). Google source
• − The Wendell reviewer says service was worse than construction. Google source

Sales

• − Sales agent overstated included features Reddit r/raleigh Reddit r/raleigh (2023)
• − Buyers say promised incentives and upgrades weren't honored (Oct 2026). Google source

Construction

• ± Exceptional attention to detail (~Sep 2026). A move-in ~2 months late (~Jun 2026). Poor build quality on an older home. Google source

Warranty

• + Prompt fixes Reddit r/raleigh Reddit r/raleigh (2023)
• − Warranty difficulties for some Reddit r/raleigh Reddit r/raleigh (2023)
• − Support after closing was very disappointing (~Jan 2026), and the builder didn't stand behind water damage. Google source
• − r/raleigh buyer: independent inspector caught 'pretty big issues'; warranty team pushed back on fixes (another buyer reported a positive warranty experience) source

Sales

• − Delayed closings (Birdeye) Birdeye Houzz Reddit r/raleigh
• + The sales ambassador and customer service are praised. Google source

Construction

• + Finishes Birdeye Houzz Reddit r/raleigh
• − Drainage Birdeye Houzz Reddit r/raleigh
• − Cracked concrete Birdeye Houzz Reddit r/raleigh
• ± "Quality of materials are amazing." One construction manager was a "nightmare" and delayed closing (~2025). Google source
• + Several owners (2017-2023 builds) report good builds, above-average finishes and a short plain-language contract; one calls the workmanship shoddy. Reddit source

Warranty

• − A buyer says Garman tried to void the warranty over an EV charger install (~2025), and another says they "do not stand behind their product". Google source

Sales

• + Agents and the design consultant are praised (~2023-2024). Google source

Construction

• − Drainage Birdeye (Evergreen at Flowers Plantation, Clayton)
• − HVAC problems since day one in a 10-year-old home (~Jul 2026). Creaking floors. Google source

Warranty

• − Unresponsive after closing Birdeye (Evergreen at Flowers Plantation, Clayton)
• − Warranty disputes Birdeye (Evergreen at Flowers Plantation, Clayton)
• − Unresolved issues with no response, and sod not covered. Google source
• + One went above and beyond on a fix 3 years after purchase (~2025). Google source

Sales

• + The sales agents are described as welcoming and helpful. Google source

Construction

• − Contractor changes
• − One reviewer calls the build stressful with many issues. Google source
• + Others call the homes beautiful. Google source
• − Maryland class action alleges sewage backups/defective sewer systems (Bell v. Caruso Homes, not NC) source

Warranty

• − Warranty concerns (Reddit 2024, from search summary)
• ± One reviewer says the team is responsive. Another still has problems 5 years after closing. Google source
• − r/raleigh: multiple buyers report subcontractors swapped repeatedly, poor quality control, unresponsive warranty source

Sales

No team-specific themes

Construction

• − HVAC/construction issues ComplaintsBoard GuildQuality

Warranty

No team-specific themes

Sales

• + Staff are described as kind, patient and no-pressure. Google source

Construction

• − Major leak/remediation
• + Reviewers mention a good handoff from the foreman before closing. Google source
• + A Raleigh buyer praises an all-star construction manager. Reddit source
• − A Raleigh review says garage cracks appeared a month after move-in. Yelp source

Warranty

• − Post-closing communication
• − "They don't care about you after you close" (~2024). Google source

Sales

• + Positive sales/build for some
• + The design studio team is praised. Google source
• − One buyer was told a floor plan couldn't be built in their community, then saw it built around them. Google source

Construction

• + Positive sales/build for some
• − Drainage/grading
• − Roof/gutters

Warranty

• − Denied warranty claims
• − Things were great until closing, then disappointing (~2024). Google source

Sales

• + Staff are friendly and knowledgeable. Google source
• − Agents weren't on duty during posted hours. Google source

Construction

• − Siding Reddit r/raleigh
• − Cracks Reddit r/raleigh
• − Roof leaks Reddit r/raleigh
• + "The quality of homes are amazing." An item missed at walkthrough was fixed as a goodwill gesture. Google source

Warranty

• + Some praise for warranty repairs Reddit r/raleigh
• + Strong. Several reviewers praise the warranty staff as punctual and responsive, with same-day repair orders. Google source

Sales

• + Responsive sales/construction
• + Good communication, with weekly updates. Google source

Construction

• + Responsive sales/construction
• − Water intrusion
• − Drainage
• ± "Quality home that they stand by." Other reviewers report water coming in at a door or window and structural and finish issues at Granite Falls Estates. Google source

Warranty

• − Several reviews from ~2023-2024 mention issues that were never resolved. Google source

Sales

• + Heavy praise for responsive agents, including from buyers without a realtor. Google source

Construction

• + Final walkthroughs went well. Google source

Warranty

• + An agent kept helping after closing. Google source

Sales

• + Reviewers praise the integrity and the design choices. Google source

Construction

• − Drainage Reddit r/cary
• − Driveway Reddit r/cary
• − Tile/grout Reddit r/cary
• ± Some call it top-tier quality. One calls it a substandard build that the builder doesn't stand behind, and another reports road damage in a community. Google source

Warranty

• + Post-move-in support Reddit r/cary
• − A bathroom problem has gone unresolved for 2 years (~Sep 2026). Google source
• + One says the 1-year process was good. Google source

Sales

• + Sales staff Birdeye (Traditions at Wake Forest)

Construction

• − Quality issues Birdeye (Traditions at Wake Forest)

Warranty

• + Warranty service Birdeye (Traditions at Wake Forest)
• − Delayed repairs (PissedConsumer) Birdeye (Traditions at Wake Forest)

Sales

• + Smooth buying

Construction

• + Responsive PMs
• − Paint/finish
• − Drainage

Warranty

• − Punch-list delays

Sales

• + Staff are professional, patient and good with first-time buyers. Google source

Construction

• − Budget materials Reddit r/raleigh (2026) Reddit r/raleigh
• − HVAC line damage Reddit r/raleigh (2026) Reddit r/raleigh
• + Beautiful homes and good value. Google source
• − r/raleigh commenter who works in construction: 'Cheap materials' (also names DRB) source

Warranty

• − Unhelpful warranty Reddit r/raleigh (2026) Reddit r/raleigh
• ± One warranty rep went above and beyond. One reviewer called the process a hassle. Google source
• + A 2021 buyer says a drain and a fireplace gas valve were fixed within 24 hours. Reddit source

Sales

• + Design support Houzz
• + Project managers are responsive. Reviewers say the team was "on our side" from start to finish. Google source

Construction

• + Build quality Houzz
• − HVAC/mold (Yelp) Houzz
• + Great construction and design. Google source
• − One dryer vent was installed badly. Google source
• ± Several long-time owners praise build quality; one 2024 buyer calls the build and ownership a nightmare after the deposit. Reddit source

Warranty

• − Warranty disputes Houzz
• + Move-in problems were handled with urgency, and support continued afterward. Google source
• + Owners say a significant warranty claim and a 1-year punch list were resolved easily. Reddit source
• − r/raleigh buyer describes contract disputes during build, shower-liner leak denied after warranty, neighbors with same issue source

Sales

• + Reps are helpful and informative. Google source
• − One review cites poor communication and follow-through (~Aug 2026). Google source

Construction

• + Timely builds
• − Quality (national)
• + The process is organized. Google source
• − One review calls the quality of work poor (~Aug 2026). Google source

Warranty

• − Warranty concerns

Sales

• − Communication is evasive, and there were delays. Google source

Construction

• − Poor craftsmanship, and one reviewer had 8 roof leaks in 6 years. Google source
• + A current owner is happy with the home and customization; mold found pre-drywall was treated. Reddit source

Warranty

• + Quick minor fixes for some Reddit r/raleigh
• − Warranty service is frustrating, and the roof warranty is 1 year. Google source
• − An owner says a foundation crack claim was handled by just sanding the concrete. Reddit source

Sales

• − A walkthrough was unpleasant over a home inspection. Google source

Construction

• + Craftsmanship (older Houzz)
• ± The supervisor was responsive. A 2021 review is negative on quality. Google source

Warranty

• − A dryer problem was unresolved for 3 years. Google source

Sales

No team-specific themes

Construction

• − Construction (national)

Warranty

• − Warranty delays

Sales

• + Sales
• + A rep went above and beyond. Google source

Construction

• − Craftsmanship
• − Unresolved electrical/sewage
• − Bowed walls, and a 15-month build when 9 months was promised. Google source

Warranty

• − Warranty communication
• − A sewage drainage issue went 11 months with little help. Google source

Sales

• − Pushy sales follow-up Reddit r/ClaytonNC
• + Staff are professional and responsive. Google source
• − One reviewer had a deposit dispute. Google source

Construction

• − Some unresolved plumbing/HVAC/finish items Reddit r/ClaytonNC
• + Quality and detail are "on a different level", with weekly build updates. Google source
• − There was a site-work complaint. Google source

Warranty

No team-specific themes

Sales

• + Reps are friendly and the process is easy. Google source

Construction

• − Foundation Houzz
• − Roof Houzz
• − Tub repairs Houzz
• ± Some call it "solid, thoughtfully done". One calls it "slap-dash", with missed items. Google source

Warranty

• + Reps handled a few glitches. Google source

Sales

No team-specific themes

Construction

• − Quality
• − Drainage

Warranty

• − Warranty response (from search summary; source unclear)